CONTACT

GDPR Compliance

At Noirvell Art Studio, we are committed to protecting and respecting your privacy. This page outlines how we comply with the General Data Protection Regulation (GDPR), and your rights under this regulation.

1. Introduction

The General Data Protection Regulation (GDPR) is a set of data protection rules that apply to organizations operating within the European Union (EU) or processing personal data of individuals located in the EU. It is designed to give individuals more control over their personal data and how it is processed.

As a customer or user of our website, you have certain rights under the GDPR that allow you to control your personal data. This page provides information about those rights and how we handle your data in compliance with the GDPR.

2. Who We Are

  • Company Name: LQ aeternum
  • Trade Name: Noirvell Art Studio
  • Registered Address: Deken van der Hagenstraat 30, 5707TV Helmond, Noord-Brabant, Netherlands
  • Email for Privacy-Related Inquiries: info@noirvellartstudio.com

We are the data controller for the personal data we collect through our website and services.

3. Types of Personal Data We Collect

We collect the following types of personal data when you interact with our website:

  • Contact Information: Name, email address, phone number
  • Billing Information: Address, payment details (processed via third-party payment providers like PayPal, Stripe)
  • Communication: Emails and messages related to customer service, orders, or inquiries
  • Other Data: Any data you voluntarily provide via our website or services

4. Why We Collect Your Personal Data

We collect and process your personal data for the following reasons:

  • To process orders and payments: To fulfill the contract we have with you.
  • To communicate about your orders: To provide customer service or update you on the status of your order.
  • For marketing purposes: With your explicit consent, to send you newsletters or promotional offers.
  • To improve our services: To analyze and improve the usability of our website.

5. Legal Basis for Processing Your Data

Under the GDPR, we rely on the following legal bases to process your personal data:

  • Consent: When you subscribe to newsletters or marketing communications, or when you provide us with your information voluntarily.
  • Contractual necessity: When processing is necessary for the performance of a contract, such as completing your order or processing payment.
  • Legal obligation: When processing is necessary for compliance with a legal obligation (e.g., tax obligations).
  • Legitimate interests: We may process your personal data for our legitimate business interests, such as preventing fraud, marketing, or improving our website and services, provided that this does not infringe upon your rights.

6. Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right to access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to erasure: You may request that we delete your personal data, subject to certain conditions (e.g., if we no longer need it for legal or business purposes).
  • Right to restriction of processing: You can ask us to limit the processing of your personal data, under certain conditions.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another organization.
  • Right to object: You can object to our processing of your personal data, including for direct marketing purposes.
  • Right not to be subject to automated decision-making: You have the right not to be subject to automated decision-making, including profiling, unless this is necessary for the performance of a contract or based on your explicit consent.

To exercise any of these rights, please contact us at info@noirvellartstudio.com. We will respond to your request within 30 days as required by the GDPR.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and in accordance with legal obligations (e.g., tax or accounting purposes).

For example:

  • Customer data related to orders is retained for up to 7 years for tax and legal reasons.
  • Marketing preferences will be retained until you opt-out or unsubscribe.

Once the retention period has ended, we will securely delete or anonymize your personal data.

8. Sharing Your Personal Data

We may share your personal data with third-party service providers who help us operate our website and services, such as:

  • Payment processors like PayPal or Stripe for processing payments.
  • Shipping partners like UPS, DHL, or PostNL for order fulfillment.
  • Email marketing services such as Mailchimp for sending newsletters.

We ensure that any third parties we work with comply with GDPR and have appropriate safeguards in place to protect your data.

We do not sell, trade, or rent your personal data to third parties for marketing purposes.

9. International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA) to countries that do not have the same level of data protection laws. When we transfer your data internationally, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission.
  • Adequacy Decisions from the European Commission (if applicable).

If you are located outside the EEA, by using our website, you consent to the transfer of your data to these third parties.

10. Cookies

Our website uses cookies to enhance user experience. For more information on the cookies we use and how you can manage your preferences, please refer to our Cookie Policy.

11. How to Contact Us

If you have any questions, concerns, or requests regarding your personal data or this GDPR page, please contact us at:

We are committed to responding to your inquiries and requests promptly.

12. Changes to this Page

We reserve the right to update this GDPR Compliance page from time to time to reflect changes in data protection laws or our practices. Any updates will be posted on this page, and the date of the last update will be indicated at the top of the page.

Final Note

By using our website and services, you consent to the collection, processing, and storage of your personal data as described in this GDPR Compliance page. If you do not agree with this policy, please refrain from using our website or services.