Privacy Policy for Noirvell Art Studio
Introduction
At Noirvell Art Studio, we value the protection of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. We process your data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) in the EU, the California Consumer Privacy Act (CCPA) for California residents, and other relevant data protection laws depending on your location.
1. Company Overview
– Legal Name: LQ aeternum
– Trade Name: Noirvell Art Studio
– Address: Deken van der Hagenstraat 30, 5707TV, Helmond, Noord-Brabant, Netherlands
– Email for Privacy-related Inquiries: info@noirvellartstudio.com
2. Collected Personal Data
When you use our services, we collect the following personal data:
– Identifying information: Name, address, email address
– Payment information: Payment details via PayPal, credit card, or other payment methods
– Communication data: Email messages and other correspondence with customers for order handling and customer service
Payment information is processed through third-party payment processors such as PayPal and Stripe, who are responsible for ensuring compliance with applicable data protection laws.
3. Purposes of Data Processing
We process your personal data for the following purposes:
– Processing orders and payments
– Shipping products you have purchased
– Providing customer service and communication about orders
– Sending newsletters (if you have subscribed to marketing communications)
– Improving the website experience and customizing our services to meet your needs
We do not use personal data for profiling or targeted advertising unless you have given explicit consent.
4. Legal Grounds for Data Processing
We process your personal data based on the following legal grounds:
– Consent: Customers provide explicit consent for certain processing activities, such as receiving newsletters and marketing communications.
– Contractual obligation: We process personal data to fulfill our contractual obligations, such as processing and shipping orders.
– Legal obligations: We store and process personal data to comply with legal requirements, such as tax administration.
– Legitimate interests: In some cases, we may process your personal data based on our legitimate interests, such as fraud prevention, direct marketing, or improving our services. You have the right to object to the processing of your data for such purposes.
5. Sharing Data with Third Parties
We work with the following third parties to provide the services we offer:
– Payment processors such as PayPal and Stripe for handling payments.
– Shipping partners such as UPS, DHL, and PostNL for delivering orders.
– Email marketing services such as Mailchimp for sending newsletters.
– Security services such as reCAPTCHA to prevent spam and abuse of our website.
We encourage you to review the privacy policies of the third parties we work with, such as PayPal, Stripe, UPS, DHL, PostNL, Mailchimp, and reCAPTCHA, to understand how they process your personal data.
6. Data Security
We employ state-of-the-art security technologies, such as encryption, secure data storage, and regular data backups. Additionally, in cases where personal data is transferred internationally, we ensure that appropriate safeguards are in place to protect the data. We also restrict access to customer data within our company to authorized personnel only.
7. Data Retention Period
We retain personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, and in accordance with any legal obligations for tax or business records retention. After the retention period expires, your data will be securely deleted or anonymized.
For example, we are required by law to keep certain data for tax or legal purposes for a period of up to 7 years. After this period, your data will be deleted or anonymized unless we have another legitimate reason to retain it.
8. Data Subject Rights
As a user of our website, you have certain rights under the GDPR and other applicable privacy laws. These rights include:
– Right to access: You have the right to access the personal data we have collected about you.
– Right to rectification: You may request us to correct inaccurate personal data.
– Right to erasure: You have the right to have your personal data deleted, unless legal obligations prevent us from doing so.
– Right to restriction of processing: You may request us to temporarily restrict the processing of your personal data.
– Right to object: You have the right to object to the processing of your data based on our legitimate interests.
– Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, you can contact us at info@noirvellartstudio.com. We will respond to your request within 30 days, as required by law.
9. Data Transfers to Third Countries
If we transfer your personal data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission or other appropriate safeguards. If we transfer data to countries that do not have an adequate level of protection, we ensure the data is handled in compliance with relevant privacy laws.
10. Data Breach Procedure
In the event of a data breach involving your personal data, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach poses a high risk to your privacy or rights, we will inform you as well.
11. Marketing and Newsletters
If you have subscribed to our newsletter, we will send you periodic emails about our products and offers. You can unsubscribe at any time via the link in the email. We use reCAPTCHA to prevent spam during the subscription process.
We do not share your personal data with third parties for marketing purposes unless we have your explicit consent.
You can manage your subscription preferences or unsubscribe from marketing communications at any time via the link in our emails.
12. Cookies
Cookies are used on our website for various purposes, including improving your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our separate Cookie Policy.
Final Note
We reserve the right to modify this Privacy Policy from time to time. Any changes will be posted on this page, so you are always informed about how we process and protect your data.